I just wanted to take a quick moment and say thank you to the Doit staff memebers.
Thank you!
They have been very busy over the last several weeks working to deploy new versions of their app across multiple clients. While the deployment has not been perfect (it never is) and there are many new features that we would all like to see implemented, I am very happy and satisfied with Doit's engagement with it's customer base and their commitment to listen to our requests and allow that to have an impact on their development planning.
I have used other services in the past year that have not done anything to keep their customers informed nor demonstrate that they are even active in the development of their product. This is the main reason that I have left those other services and have come to Doit. While no company will ever be able to completely satisfy all of their customers all of the time, I am thrilled that when I send feedback to Doit, I can expect a reply within 24 hours. I am even more thrilled that on the two or three occassions when I asked Doit when a version will be released, I got an answer that was direct, straight forward, and provided an actual date. I'm also thrilled that when inquiring about future features and where they are on development roadmaps, I get direct answers like yes we are working on that and no we are not working on that so don't expect it anytime soon.
This for me is completely refreshing. I feel like I am heard and that they value me as a customer. For that, I am willing to over look some minor issues with features I wished were tweaked a little bit as I firmly believe that they will "get there" a lot sooner than other task manager applications.
Finally, If I go back to look at the version history for my iPhone app, I am also thrilled that I see that just about every 4-6 weeks for the last 2 years, updates have been released. Some with minor fixes and others with feature enhancements. For a tech geek like me, who really likes a good app and active engagement from a developer, I'm very satisfied with knowing that I don't have to wait to long to see something new and different.
So, Doit staff, (@wendy_only) thank you very much for your commitment to engagement with us. It is greatly appreciated.
+ 1