User setting reverted to default when upgrading | Help Center

User setting reverted to default when upgrading

PRO

zmfile01 04/12/2014 19:32

Platform:Windows

Every time it upgrades, the user settings (shortcut, etc.) are gone

wendy_only post on 04/13/2014 19:05#1

PRO

@zmfile01
Hi,

Do you mean that you upgrade the version from 4.0.37 to 4.1.6?
zmfile01 post on 04/14/2014 16:59#2

PRO

I mean each upgrade.
It's always the case with each upgrade, regardless of the version.
Basically the installer overwrites the user setting file, that's how the setting gets reverted with each upgrade.
wendy_only post on 04/15/2014 03:32#3

PRO

@zmfile01
Hi,

Sorry for this issue. We have added this feature, but there is bug now. We will fix this bug to the next release version.
zmfile01 post on 04/15/2014 16:55#4

PRO

Thanks.

Not sure if it will help the dev, but here's my experience with InstallShield regarding software upgrades:

* when you pack the installation folder, make sure you exclude the setting file (do not contain any default config data as they will override the current user setting)
* this will also take care of uninstallation / reinstallation (as it's probably the case right now with upgrade installation), since no user data will be removed if it's not part of installShield file list.
* hope it helps.
wendy_only post on 04/16/2014 03:45#5

PRO

@zmfile01
Hi,

Thank you very much for your information.