Convert to Project leaves task behind | Help Center

Convert to Project leaves task behind

PRO

kevinburdett 07/28/2014 14:11

Platform:iPhoneVersion:4.2

Hello,

I have noticed that when you convert a task to a project on the iPhone, it leaves a copy of the task. The project is created correctly, but the original task remains.

Steps to reproduce
1. Create a new task (I used the Quick Add, not sure if that matters...) in the Inbox
2. Open the Inbox
3. Press and hold on the task until the selection mode appears
4. Press the "... More" button
5. Press the "Convert" button

After doing this, the project is created but the task remains in the inbox.

wendy_only post on 07/29/2014 01:53#1

PRO

@kevinburdett
Hi,

When you convert the task in Inbox to Project,there will be "Inbox" button on the top left for back to Inbox task list. When you back to Inbox,the task should not be in Inbox any more.

Do you mean that you can see the task in the Inbox task list?

Could you please tell me the task title which you have this problem by private comments?

Best regards,
Doit.im Team
kevinburdett post on 07/29/2014 02:27#2

PRO

This is a private comment.
wendy_only post on 07/29/2014 02:42#3

PRO

@kevinburdett
Hi,

Thank you for your information. We will check this issue further.

Best regards,
Doit.im Team
kevinburdett post on 07/29/2014 04:43#5

PRO

@wendy_only

I was able to reproduce this again. However, the task doesn't show up on the phone, only on the other clients. I verified this occurs with both the Mac and Web clients. Perhaps it is actually a synchronizing bug? I have revised the steps below.

Steps to reproduce
1. Open the iPhone client
2. Create a new task (I used the Quick Add, not sure if that matters...) in the Inbox
3. Open the Inbox
4. Press and hold on the task until the selection mode appears
5. Press the "... More" button
6. Press the "Convert" button
7. Sync the iPhone client
8. Open the web client
9. Go to the Inbox

I will follow up with a private message containing my test data.
kevinburdett post on 07/29/2014 04:56#6

PRO

This is a private comment.
wendy_only post on 07/30/2014 02:24#7

PRO

@kevinburdett
Hi,

We have reproduced this bug and have found the cause. We will fix it ASAP.

Thank you for your information. You can delete the test data.

Best regards,
Doit.im Team
FavourTheBold post on 09/21/2015 01:35#8

PRO

Hi,

I also have this problem on Windows version. If I click 'Convert to Project' on a task in the Next list, it creates a project but the task in the Next list still remains.

Any news on when this will be fixed?

Thanks,
Linjiani post on 09/21/2015 02:02#9

PRO

@FavourTheBold
We are trying to fix the bug, which will take some time. We will inform you later when it's fixed.

Thank you for your feedback.