Context Missing | Help Center

Context Missing

PRO

owenneochi 08/18/2014 00:28

Platform:WindowsVersion:4.1.25Completed

Hi,

After upgrading to 4.1.25, I have no contexts in the windows application.

I can see all my defined contexts on the web version and on the android app, but not on the windows version. I have attached screen shots for the web and windows screens.

I have switched back to the web version in the short term, but please fix this bug.

Cheers
Owen

Doit web version.PNG

doit windows version.PNG

wendy_only post on 08/18/2014 02:09#1

PRO

@owenneochi
Hi,

Sorry for this issue.

Could you please send me the local logs to me? The default path is:
C:\Users\Wendy\AppData\Roaming\Doit.im\bin\logs
Note: Change " Wendy" to your own PC username

Best regards,
Doit.im Team
owenneochi post on 08/19/2014 01:42#2

PRO

@wendy_only
Hi,

Here are the last few log files.

Best regards
Owen

Doitim.log 2014-08-19.txt

Doitim.log 2014-08-18.txt
wendy_only post on 08/19/2014 09:39#3

PRO

@owenneochi
Hi,

After checking the logs, we find many errors with the context data. We will help you fix it ASAP.

Best regards,
Doit.im Team
owenneochi post on 08/21/2014 00:02#4

PRO

@wendy_only

For your information, I am using Window 8.1.

Cheers
Owen
wendy_only post on 08/21/2014 01:56#5

PRO

@owenneochi
Hi,

Please try to re-log in on your windows app to have a check.

Please be free to feedback if you have any problems.

Best regards,
Doit.im Team
owenneochi post on 08/21/2014 05:09#6

PRO

Hi

It is now fixed - thank you.
However between my last post and this one, I have uninstalled and reinstalled 4.1.25 as well.