upgrade to Pro not worked | Help Center

upgrade to Pro not worked

abaloo 11/21/2014 22:40

Platform:android

I have just upgraded to Pro from the Play store. It hasn't worked . App still keeps telling me to upgrade. I've logged in to web settings and it wants a code to redeem but the code given to me after my Play store purchase is not recognised. I am angry this should just work. Can you help quickly please?

wendy_only post on 11/22/2014 13:20#1

PRO

@abaloo
Hi,

Sorry for this issue.

We have upgraded your account. Please refresh your webpage and manual sync on your apps to have a check.

BTW,please send us the transaction ID by private comments.

Thank you for your support.

Best regards,
Doit.im Team
abaloo post on 11/22/2014 23:07#2

PRO

This is a private comment.
wendy_only post on 11/23/2014 13:43#3

PRO

@abaloo
Hi,

You are more welcome. :)

Shall you need any help or have additional questions, please do not hesitate to contact me back.

Thank you for your support!

Best regards,
Doit.im Team