Dubling projects and contexts in web version and doesn't showing tasks (in web too) | Help Center

Dubling projects and contexts in web version and doesn't showing tasks (in web too)

PRO

Polinabichurova 11/25/2014 20:12

Platform:All

Hello.
In web version some of my projects and contexts are doubling in left panel.
And some of done projects are showing in projects list.
in iOS it's ok.

Also, in web version, in focus lists (today, next,tomorrow...) there are not showing ANY tasks, but there are in title of the tab! (in attached screenshot) and also there are in iOS version

Снимок экрана 2014 11 26 в 0.00.27.png 270×401 .png

wendy_only post on 11/26/2014 03:55#1

PRO

@Polinabichurova
Hi,

Sorry for this issue. We will check this issue.

Shall you need any help or have additional questions, please do not hesitate to contact me back.

Best regards,
Doit.im Team
wendy_only post on 11/26/2014 09:20#2

PRO

@Polinabichurova
Hi,

Q: Also, in web version, in focus lists (today, next,tomorrow...) there are not showing ANY tasks, but there are in title of the tab! (in attached screenshot) and also there are in iOS version
A: After checking,this problem is caused by doubling projects and contexts. Please try group the tasks by Start Time to have a check. If you group the tasks by Project or Context, there will be problem showing the tasks.
We will check this issue further and find a solution. Could you please tell me how many Doit.im versions do you use before you find this problem?

Sorry for any inconvenience brought to you.

Best regards,
Doit.im Team
Polinabichurova post on 11/26/2014 11:13#3

PRO

@wendy_only
I tried both of the iOS versions for the iPhone, once I checked out the mac os version, but deleted it, because I don't use it.
Now I only use the new iPhone version and the web. I checked out the web version after I tried the others.
Polinabichurova post on 11/26/2014 11:16#4

PRO

Oh! I just checked the web - it's alright! nothing is doubling and tasks are showing by contexts!
Thank you for your help and answering
wendy_only post on 11/27/2014 01:58#5

PRO

@Polinabichurova
Hi,

Thank you for your feedback.

To make sure that the problem will not happen again,please log out and re-log in on iPhone version.

Shall you need any help or have additional questions, please do not hesitate to contact me back.

Thank you for your support!

Best regards,
Doit.im Team