Payment done, no pro account yet | Help Center

Payment done, no pro account yet

mvorontsov 01/29/2015 19:22

Platform:androidVersion:4.4.4

Hello, I have renewed my pro-account via Google Play store. The payment is done, but I still have no access to the pro features.

wendy_only post on 01/30/2015 02:29#1

PRO

@mvorontsov
Hi,

After checking,we find that your account has been upgraded. Please refresh your web page and manual sync on your apps to have a check.

Shall you need any help or have additional questions, please do not hesitate to contact me back.

Thank you for your support!

Best regards,
Doit.im Team
post on 01/31/2015 16:28#2

I have the same situation. The payment has beed done on December 27/29 2014. Still don't have ugraded...

Can you do that, please?
wendy_only post on 02/01/2015 07:55#3

PRO

Hi,

We have upgraded your account. Please refresh your webpage and manual sync on your apps to have a check.

Sorry for any inconvenience brought to you.

Best regards,
Doit.im Team