Reminder notification pop-up 1 hour earlier then expected. Time zone shift 1 hour | Help Center

Reminder notification pop-up 1 hour earlier then expected. Time zone shift 1 hour

PRO

ros9 07/02/2015 12:27

Platform:androidVersion:4.3.1

To reproduce the bug follow these:
1. Create a new task
2. add reminder , for example 10:00 from the PC.
3. Error the phone will pop-up at 09:00, but the PC will pop-up 10:00
Both the Computer and Phone are in the same time-zone and same time. I also setup the phone to take "Automatic time zone"

Expected: Both reminders(PC and phone) to pop up at 10:00.
Phone model: Samsung Galaxy S4.
Thanks in advance for the assistance.
Roman

wendy_only post on 07/03/2015 02:23#1

PRO

@ ros9
Hi,

Does the PC version point to the web version or the windows version?

Could you please tell me the time zone settings on your PC device and the Android device? Are the same as the time zone you set in Doit.im?

Are you in DST now?

Best regards,
Doit.im Team
ros9 post on 07/07/2015 10:45#2

PRO

This is a private comment.
wendy_only post on 07/07/2015 11:16#3

PRO

@ros9
Hi,

Thank you for your feedback. Where do you add the task and set the reminder? Is it Windows version?
ros9 post on 07/07/2015 14:13#4

PRO

This is a private comment.
wendy_only post on 07/08/2015 01:59#5

PRO

@ros9
Hi,

Please try to add task on web version and set reminder on web version to have a try. We think that this problem is caused by windows version. Thank you.
ros9 post on 07/17/2015 07:08#6

PRO

This is a private comment.
wendy_only post on 07/18/2015 07:17#7

PRO

@ros9
Hi,

Thank you for your information.

We will fix this bug ASAP. Sorry for any inconvenient brought to you.

Best regards,
Doit.im Team