My yearly pro subscription auto-renewed via Google Play on February 25th 2016 and payment was successfully taken from my debit card. However my doit.im account online doesn't seem to reflect this so I'm unable to automatically sync across all my devices (in fact the windows app is unusable as a warning message keeps popping up to say that I need to renew my Pro subscription to enable automatic sync).

I sent an email to adams@snoworange.com requesting assistance on February 27th but still haven't received a response.

Please can you resolve this ASAP?

Thanks and Regards