@dmivapi Sorry for this issue. Please attach the screenshot of your payment page. We will upgrade for you.
Money taken Pro not prolonged
dmivapi 06/30/2016 08:11
Platform:All
My credit card was charged a couple of days before but Pro changed to regular. How come?
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06/30/2016 08:31#1
PRO
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06/30/2016 15:55#2
This is a private comment.
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07/01/2016 06:08#3
This is a private comment.
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07/01/2016 11:23#4
I have pro now, but only until Dec 31 2016, which is only 6 month. Shouldn't it be for another year?
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07/01/2016 12:11#5
@dmivapi Sorry for this issue . Your Pro is until 2017-07-01. Please re-login and check.
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07/01/2016 15:46#6
Thank you, not it works!
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07/02/2016 03:45#7
@dmivapi It's my pleasure. Please contact us if you have any questions.
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07/02/2017 18:08#8
The situation repeated - money are charged to my credit card - but the account has not updated to pro! Please, help!
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07/02/2017 18:11#9
This is a private comment.
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07/03/2017 01:36#10
Doit.im
@dmivapi Thank you very much for your support!
Your Pro account has been updated. Please check.
If it still doesn't show Pro on your phone or desktop, please click 'Sync' manually.
Any more problems, please feel free to tell us.