Payment via Google Play | Help Center

Payment via Google Play

waruju 09/23/2016 09:14

Platform:All

Hello there,
I received an email from Google Play on Sep 22, 2016 about my subscription/account renewal until Sep 21, 2017. But until now my account still haven't extended yet.
What should I do now? Please fix this inconvenience.

Keep up the good work guys...

Regards,

Waruju

Linjiani post on 09/23/2016 14:49#1

PRO

@waruju Hi there，
We have checked your account and found that your pro account has been successfully extended to Sep. 23 2017.
Please log out and in again to sync the system.
And would you please attach the screenshot of the payment page to us by private comment？We will check the problem.
Sorry for the inconvenience.
powderhounding post on 09/26/2016 17:52#2

I have the same problem, Payment shows on Sept 16, 2016, but I can't login as a pro user.
Linjiani post on 09/27/2016 02:59#3

PRO

@powderhounding Hi there，
Your Doit account has been upgraded now. And your pro account has been successfully extended to Sep. 27 2017.
Please log out and in again to sync the system.
And would you please attach the screenshot of the payment page to us by private comment？We will check the problem.
Sorry for the inconvenience.