@9livier
Hi,there
After checking, we find that there is no problem with your account and can login normally on Doit.im 4.2.5 for Mac.
Could you please check for your network?
If you still have this problem, please try to download and install the app again, sorry for any inconvenience brought to you.
After upgrading to Doit.im 4.2.5 for Mac, I'm not able to login anymore.
I always got "Network error. Try again later" for the "International" connection.
Is there a way to download a previous version of the application or get a patch for this one?
Thanks in advance for your support.
Best,
O.
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10/24/2016 12:09#1PRO
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10/24/2016 12:34#2PRO
Hi,
Thanks Linjiani for checking.
My network connection is OK (I even tried from different WIFI).
I did try to re-download/install the app several times but no luck.
Is it possible to retrieve an older version to give it a try?
Could it be related to my OS? (MacOS Sierra)
Best,
O. -
10/25/2016 03:31#3PRO
@9livier
Did you download the app from our homepage?
Maybe you can download it from mac app store, it was a previous version. -
10/25/2016 06:15#4PRO
Hi,
Yes, the version 4.2.5 had been downloaded from your home page.
I downloaded from the Mac App Store... and it works just fine!
Thanks for your support!
Best,
O. -
10/25/2016 08:34#5PRO
@9livier
You are more welcome. We will check this issue as soon as possible.
Sorry for any inconvenience brought to you. -
11/26/2019 12:16#6
Hello, I can't open my doit.im account anymore. I had similar problem as @9livier. I checked connections and re-dowloaded my doit.im from the Apple Store, but every time I want to sign in, the international log in option does not allow me to sign in.
Please help!!!!
Jenny