Pro renewal not active | Help Center

Pro renewal not active

11/01/2016 16:01

Platform:All

Hello,

according to my credit card information, my pro account has been renewed / paid on October 16th. However the renewable is not yet active.

Thanks for checking!

Linjiani post on 11/02/2016 07:49#1

PRO

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Dmitry_Kolobov post on 11/07/2016 07:01#2

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Linjiani post on 11/07/2016 08:15#3

PRO

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a_kolesnikov post on 11/07/2016 12:25#4

This is a private comment.
Linjiani post on 11/08/2016 07:12#6

PRO

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post on 11/14/2017 18:25#7

This is a private comment.
post on 11/14/2017 18:31#8

This is a private comment.
Kassy post on 11/15/2017 07:08#9

Doit.im

@(elena.maria.franzen@gmail.com) Thank you very much for your support!
Your Pro account has been updated, please check by refreshing your web version and click Sync in your phone and desktop version.
Could you please provide the screenshot of your payment?