PCと同期しなくなった | Help Center

PCと同期しなくなった

PRO

sasanao 11/25/2016 07:08

Platform:androidVersion:4.4.5Completed

誤ってPCでアカウント削除してしまったようで
同期しない

この際、私の不手際で消してしまったので
データは、消えてもいいが
更新したばかりなのでproアカウントは、継続したい

Kassy post on 02/08/2017 18:03#1

Doit.im

Thank you very much for your question!
We apologize that we didn't reply earlier. We missed so many. We are really sorry!
But from today on, we’ll reply normally every day.

Do you still have the problem now? If you do, please just tell us and we'll be glad to help you.

Temporarily, I will only reply in English. We're recruiting someone who could speak Japanese so that he or she could reply you soon in Japanese.
Thank you very much for your support and understanding!
sasanao post on 02/19/2017 17:05#2

@Kassy
定期購入しているのに、pro 版が更新されていない。
Google play で定期購入しているのに、pro 版の期限が切れたと言われている。
sasanao post on 02/19/2017 17:07#3

I am subscribing, but the pro version has not been updated.
It is said that the pro version has expired although you are subscribing to Google play.

Supplement
Android is recognized as Pro.
The Web (PC) is said that the Pro version has expired.
Kassy post on 02/28/2017 18:02#4

Doit.im

@sasanao
Thank you very much for your support!

Your account has been updated, please check.
Sorry the problem bothered you for long, and we'll fix it completely in the coming months.

Have a nice day!
sasanao post on 03/02/2017 04:41#5

PRO

Thank you.
Proになったことを確認出来ました。