I can't login to android app. | Help Center

I can't login to android app.

tosung84 01/13/2017 07:48

Platform:android

After i paid successfully annual pro account fee, i failed to see to account update to Pro.
So i deleted and installed the app again. After that, I can't login the app. My gmail account is missing! (By the way, i can login to the web.) please help me....

Photos.zip

Kassy post on 01/13/2017 18:23#1

Doit.im

Hi,

Thank you very much for your feedback!
Your account has been updated to Pro, please check.
And if you still cannot login the app, please try the new version: http://download.doit.im/doitv4.apk

If still any problems, just let us know.
Have a nice day!
tosung84 post on 01/16/2017 09:00#2

PRO

This is a private comment.
tosung84 post on 01/18/2017 09:45#3

PRO

This is a private comment.
Kassy post on 01/18/2017 13:16#4

Doit.im

@tosung84
Thank you for telling us!
We've been thinking about the problem and by far found that if you don't authorize Doit.im to use google account, then the problem would occur (I have three relative screenshots here attached). We hope to know whether it was the same as your situation? If not, could you please tell us how you solved the problem so that we may help more users if they meet the problem.

Look forward to your reply.
Thank you in advance!

allowornot.png

permissionunchecked.png

unabletologin.png