Hi,
Thank you for your support!
Do you mean you've bought the Pro account but it doesn't show in your account? Did you pay via Google play?
If it is, please provide us your payment screenshot so that we'll update for you.
Sorry for any inconvenience caused.
更新購入したのにプロ版になりません。
更新購入したのにプロ版になりません。
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03/24/2017 09:29#1Doit.im
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03/24/2017 13:15#2
This is a private comment.
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03/25/2017 13:55#3Doit.im
@qwq11642
Thank you very much!
Your account has been updated and your Pro expiration date is now 2018-03-25. Please check.
If any device still shows non-Pro, please click 'Sync' button in Settings to refresh the status.
Have a nice day! -
03/25/2017 15:13#4PRO
This is a private comment.
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03/29/2017 19:41#5Doit.im
@qwq11642 Please refer to the reply at http://help.doit.im/topics/8109. Thank you very much!