I paid for my pro renewal but my pro account has not been renewed | Help Center

I paid for my pro renewal but my pro account has not been renewed

mboyle88 05/08/2017 03:23

Platform:All

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Kassy post on 05/08/2017 05:55#1

Doit.im

Thank you very much for your support!
Your pro account has been updated, please check.
Could you please upload the screenshot of your payment? Thank you!
If any other problems, please feel free to tell us.
mboyle88 post on 05/08/2017 13:57#2

PRO

This is a private comment.
mboyle88 post on 05/08/2017 21:54#3

PRO

Hi team, while it now shows I have pro when I view on the web client, the Android client still tells me I don't have pro and won't let me add subtasks.
Kassy post on 05/09/2017 09:14#4

Doit.im

@mboyle88 Thank you very much for telling us!
Could you please click 'sync' manually to see if it works? If still not, please tell us which version of Doit.im is installed in your Android phone.
Sorry for the inconvenience caused.
Look forward to your reply.