Pro user for 2 years+ - My payment was not processed | Help Center

Pro user for 2 years+ - My payment was not processed

ArgoloF 05/11/2017 18:21

Platform:All

I'm a pro user for 2 years+, I was charged in 02/05/17, However I did not receive confirmation and my app is functioning like non pro.

Kassy post on 05/12/2017 03:33#1

Doit.im

Thank you very much for your lasting support！
Your account has been updated, please check.
Did you pay via Google auto-subscription? The issue was because of the a code change in Google. We've found solution and will fix it soon. Sorry that the problem has bothered you for long.
Thank you!
Have a nice day!