Doit Pro payment via PayPal not recognised | Help Center

Doit Pro payment via PayPal not recognised

PRO

pgoodear 05/17/2017 07:52

Platform:All

Dear Doit Support,

I have paid my annual subscription as per attached PayPal receipt (zipped) however my Doit App doesn't recognise my payment. Please advise.

Cheers
Pete Goodear
peter@beinspired.com.au

Doit Renewal Payment via PayPal.zip

Kassy post on 05/17/2017 17:13#1

Doit.im

Thank you very much for your support！

We've checked to see that your Pro account has been updated and its expiration time is now May 10, 2018.
Why do you think your Doit App doesn't recognise your payment? Please first check your web version to see your account info in Settings, and then your phone and computer, if any. If the client versions still show incorrectly, please click 'Sync' on your device to see if it works.

Please tell us if still any problems.
Thank you!
jayllon post on 08/03/2017 09:37#2

PRO

This is a private comment.
Linjiani post on 08/04/2017 03:07#3

PRO

Hi,@jayllon

You may use iAP when you pay on Android or iOS, you can bound your credit card with your Android or iOS account.

Tell us if there is still any problem.
Thank you!