Payment effected but not Pro account | Help Center

Payment effected but not Pro account

clacc22 06/05/2017 16:21

Platform:All

I have paid to upgrade to pro, the payment appears as effected in my bank account, but my doit account does not reflect the change. I was paid my annual subscription through Google Play on May 11, 2017.
What I can do?

Kassy post on 06/05/2017 16:47#1

Doit.im

Thank you very much for your support!
Your account has been updated, please check.
If any problems, please tell us.

Could you please provide us a screenshot of your payment?
Thank you!
Have a good day!
clacc22 post on 06/05/2017 17:29#2

PRO

@Kassy
Hi Kassy, thanks for your quick response. I have no problem sending a screenshot of the payment but can I do it to a place that is not public? This is confidential data. Thanks.
clacc22 post on 06/05/2017 17:54#3

PRO

This is a private comment.
Kassy post on 06/07/2017 06:39#4

Doit.im

@clacc22 Thank you very much!
If any questions, just let us know.