The problem with subtasks | Help Center

The problem with subtasks

PRO

moebius 06/13/2017 20:06

Platform:androidVersion:4.4.5

Hello.
I created a lot of subtasks for the task. Then I pressed the sort button and started moving them. As a result, the moved subtask began to erase other subtasks. That is, they are renamed when moving and becomes many duplicates. I ask to correct this problem.

Sharon_SXY post on 06/14/2017 02:56#1

PRO

Hi, thank you for your question!
I tested the issue several times. I found it still work well.
Could you provide us the screenshots and browser version and what system are you using, iOS or windows ?

Waiting for your reply.
Thank you!
moebius post on 06/14/2017 08:21#2

PRO

@Sharon_SXY i created them on a smartphone, version 4.4.9 of Google Play.
Sharon_SXY post on 06/14/2017 09:21#3

PRO

Hi,
Please try logging out, then log in again, see if it's ok.
If the problem still exists, please attach screenshots so that we can know your problem better !
By the way, what's the version of your android system?
Thank you !
moebius post on 06/14/2017 17:28#4

PRO

@Sharon_SXY android 7.0.
Well, I caught the problem. Created a new task and add subtasks. See, 3 eat 5 and there will be two 3. Video https://www.dropbox.com/s/9d5t8ofczvldose/02.mp4?dl=0 Do you see?
Sharon_SXY post on 06/15/2017 06:36#5

PRO

Hi，
I can totally get you now.
The problem has been recorded and reported to the engineer.
If any progress, we will inform you.

Thank you for your support.