Subscription in google bt not in doit.im | Help Center

Subscription in google bt not in doit.im

kakadusha 06/23/2017 20:37

Platform:android

Hi there!
Thank you again for the coolest app and service!
Please check my subscription to your pro service.
I have automaticaly prolonged subscription in google play (see pic1) but the app told me i should subscribe to Pro (see pic2).
It's annoing me a little, couse i cant sync more than once per day and cant use goals.

Screenshot_20170623-231650~01.png

Screenshot_20170623-231807~01~01~01.png

Kassy post on 06/26/2017 01:22#1

Doit.im

Thank you for your support, @kakadusha !

Your Pro account has been updated. Please check.
If your phone client or desktop version still doesn't show the Pro status, please tap 'Sync' manually.

If any problems, please feel free to tell us.
kakadusha post on 09/03/2018 15:15#2

Hi there!
Thank you again I am still with you!
Please check my subscription to your pro service.
I have Google Play accknowledgement at April 16 as always (see receipt_1 pic).
But the service tell me i need PRO account (see pic1 and pic2).
Please check.

receipt_1.png

pic1.jpg

pic2.jpg