Paradigma 08/14/2017 02:25
Platform:All
Doit.im
Thank you very much for your support!
Your Pro account has been updated, please check.
We'll fix the problem. We've offered you one more month as compensation.
Could you please provide the screenshot of your payment?
PRO
This is a private comment.
Doit.im
@Paradigma Thank you very much for your screenshot!
If any other problems, please feel free to tell us.
Doit.im
@Paradigma Thank you very much!
PRO
Hello, 10.08.2017 I was pay by my credit card for PRO vercia, but it was not work
I have renewed sice 7 Aug but noy yet active.
benitodeleon@gmail.com
Doit.im
@Katkova Thank you for your support！
We've checked to find it works. Please check again.
If any further problem, please feel free to contact us.
Nice day!
Doit.im
@(benideleon@gmail.com)
Thank you for your support!
There is a bug in the auto-update if you pay via Google play, we'll fix it. Now your Pro account has been updated, please check.
Sorry for any inconvenience caused.
Have a good day!
Doit.im
@Katkova We've checked again to see the account was updated on Aug 8th.
Could you please take a look at the expiration date on your web version: https://i.doit.im/home/#/settings/account?
If it is right on your web version, please manually click 'Sync' on your iPhone. If the problem still exists after your manual sync, please turn to us any time.
Look forward to your good news.
