My pro subscription was charged to my card but in the app it appears to have expired. This has now been an issue for several days. Please rectify the situation or refund me.

Order details:
Your subscription from Snoworange on Google Play has renewed.

Order number: GPA.1365-8122-7712-34153..0
Order date: 25-Aug-2017 1:22:41 EDT PM
Item Price
Doit.im Pro Service (Doit.im for Android) $22.00/year

Yearly Subscription - Auto Renews on 25-Aug-2018
Tax: $0.00
Total: $22.00/year
Payment method:
Visa-2972