Bug with a calendar of google calendar | Help Center

Bug with a calendar of google calendar

PRO

samu176 11/10/2017 20:44

Platform:All

Hello

All the calendars of my google calendar when appear on doit, appear with the right date. But the calendar that comes from facebook "facebook's birthdays", that i have on my google calendar, when appear on doit, appear with a wrong date, appear like the birhday would be a day before of the right date.

example: foto01 is on other calendar inside of my google calendar and have the right date on doit.im. But foto03 appear on the calendar "facebook's bithdays" inside of my google calendar, and have a wrond date on doit.im

It does not matter so much that calendar, but maybe it is a bug that would happen on other calendars of google calendar.

samu176 post on 11/11/2017 01:00#1

PRO

And now i unlinked the gsync but the task do not disapear. I am waiting the task disappear so then i will try to link again to see if that fix the problem
Kassy post on 11/13/2017 03:00#2

Doit.im

@samu176 Thank you very much for your feedback!
1. It seems strange that the right time shows incorrectly in Doit.im. We are unable to make it reappear yet. Could you please check the timezone of that event from facebook on Google Cal to see if it is the same with other events？
2. Tasks that are already synced to Doit.im remain there even if you unlink Google Cal. The synchronization is just like that you've written them down into the system, it keeps them as its own tasks. They could not disappear unless you delete them.

Look forward to your check.
Have a nice day!
samu176 post on 11/13/2017 15:49#3

PRO

hello
1. The calendar facebook's birthdays have this timezone: (GMT+00:00) UTC, but i can not change that. And on doit.im i have this timezone: (GMT-03:00) Buenos Aires, that is my correct timezone. But on google calendar i can see the correct date of the facebook event
2. ahh okay thanks!

have a nice day too! :)
Kassy post on 11/14/2017 04:40#4

Doit.im

@samu176 Thank you for your reply!
Maybe that's the problem. The inconsistent timezones caused the error. Maybe you can change it on facebook? I don't know why Google shows correctly, what timezone are other events on Google Cal?
samu176 post on 11/16/2017 02:02#5

PRO

yes it's rare. Because the other calendars show my correct timezone on their settings

So it seems it is a problem of the ical of facebook, because the timezone on the calendar settings is wrong and it do not let me change it, and my settings are okay on Doit, and are okay on the general settings of google calendar (and on the other calendars), on facebook it do not let you change the timezone, it seems the facebook timezone is the timezone of your computer (my timezone of my computer it's okay too), and i have my right country too so it could not be that.

And i think i had the time of the events on that calendar okay on Doit some time ago, so maybe it's a recent bug of the ical of facebook, and it would fix automatically when they fix it

Thanks
regards
Kassy post on 11/16/2017 08:15#6

Doit.im

@samu176 Thank you so much for your analyzing!

And we'll still follow the problem to see if it could reappear.
And if you've found the cause, please come to tell us.

Have a great day!