Can't login on Android Pixel 2 XL | Help Center

Can't login on Android Pixel 2 XL

PRO

JordanC 11/12/2017 03:17

Platform:android

Using Android 8.0.0 on brand new Pixel 2 XL.

Can't login using "Sign in with Google"

Get error page:

403. That’s an error.

Error: disallowed_useragent

This user-agent is not permitted to make an OAuth authorization request to Google as it is classified as an embedded user-agent (also known as a web-view). Per our policy, only browsers are permitted to make authorization requests to Google. We offer several libraries and samples for native apps to perform authorization requests in the browser.

Learn more

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That’s all we know.

JordanC post on 11/12/2017 19:22#1

PRO

Hi,

Any idea when this might be fixed? I am a Pro subscriber that has had a subscription for over three years now. If this doesn't work for much longer I will have to switch products as I can't capture my tasks on my mobile. I really like doit.im so i'd love to avoid switching.

Thanks,
Jordan
Kassy post on 11/13/2017 02:37#2

Doit.im

@JordanC Thank you very much for your feedback!
We're really sorry to have caused you the inconvenience.

Could you please tell us what version of Doit.im you use? The online 4.4.9 or the latest test version 5.1.4? Please tell us so that we may better help you out.

Look forward to your reply.
Have a nice day!
Kassy post on 11/13/2017 03:04#3

Doit.im

@JordanC For the new test version 5.1.4, you may log in with Google account, but for 4.4.9, there is something wrong, which our engineers have been checking. If you still hope to use the 4.4.9, please sign in with your Doit.im account and password for the present.
If still any problems, please feel free to tell us.
JordanC post on 11/14/2017 19:15#4

PRO

@Kassy I've tried both versions. 5.1.4 throws the above error when I try to sign in using Google. 4.4 just says "Error" and doesn't log me in.

I think your Google auth mechanism is broken in both versions. I hope you fix this soon, I am finding this extremely annoying as I use doit.im to manage my whole life.
Kassy post on 11/15/2017 07:54#5

Doit.im

@JordanC Thank you for your feedback!
I've reported to our engineers so they'll fix it in the coming version.
Sorry for any inconvenience caused.
JordanC post on 11/16/2017 02:52#6

PRO

It seems v4.4 is working now, though I don't think it updated in the last 24 hours? Maybe there was a problem with the Google auth service?

Anyway, thanks!
Kassy post on 11/16/2017 07:30#7

Doit.im

@JordanC Thank you for telling us!
We'll still follow the problem to make sure it works normally.