cannot use Alipay to pay | Help Center

cannot use Alipay to pay

liuhx1027 11/21/2017 14:47

Platform:All

Hi guys,

I am not stayed in Germany now and I want to extended my pro membership. but why can't I use alipay to do the payment? the paybal says they don't support Chinese credit card? anyway to solve this?

thanks
Hongxiang

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liuhx1027 post on 11/21/2017 15:07#1

the experience is very bad I have to say. my pro membership was expired but I even didn't receive any notice before. and now I have to struggle with this payment issue which is quite time consuming.
Kassy post on 11/22/2017 07:16#2

Doit.im

Thank you very much for your support!
Sorry for any inconvenience caused.

You may now choose to
1. Pay to our Alipay account adams@snoworange.com and send us the screenshot of your payment so that we'll update your Pro account manually.
OR
2. Tell us to transfer your account to China server if you reside in China, which could bring you higher access speed, and also you may pay via Alipay on our website and update automatically.

Any further questions, please feel free to contact us.
Have a nice day!