Sync/upgrade account problem | Help Center

Sync/upgrade account problem

htcfannn 11/28/2017 20:42

Platform:android

Hi,

i can`t synchronize data beetwen mobile app and web version. I renewed subscription (Google Play store renewed it automatically) for premium week ago, and my account is still like "free version". Please, help me.

Best regards
Cezary

Kassy post on 11/29/2017 05:53#1

Doit.im

Thank you very much for your support, @htcfannn!

Your Pro account has been updated, please check.
The problem has been in the process to be fixed.
We intend to solve it as soon as possible.

Have a nice day!
Kassy post on 11/29/2017 07:17#2

Doit.im

Could you please provide us the screenshot of your payment?
Thank you!
htcfannn post on 11/29/2017 22:23#3

PRO

This is a private comment.
Kassy post on 11/30/2017 05:02#4

Doit.im

@htcfannn Thank you very much!
If any further questions, please feel free to contact us.
Have a nice day!