On 3rd October 2017 (whilst you were away) Paypal took my annual subscription renewal (£12 GBP), but I am not being recognized as a Pro customer.
Would you please re-instate my Pro membership as soon as possible.
Regards,
Paul Usher
Thank you very much for your support!
Your Pro account has been updated. Please check by refreshing your web version and click 'sync' in your phone and desktop version.
Have a nice day!