Pro not activating | Help Center

Pro not activating

displeaser 12/06/2017 17:29

Platform:All

I purchased pro but neither the Web or the android app reflect this. I've verified I got a payment receipt. What is the issue, surely this should be near instant.

Can you please check this out

Kassy post on 12/07/2017 06:39#1

Doit.im

Thank you very much for your support!

Your Pro account has been updated, please check by refreshing your web version or syncing on your phone and desktop version.
Could you please provide us the screenshot of your payment?

If any further problems, please feel free to contact us.
Have a nice day!
displeaser post on 12/07/2017 10:01#2

PRO

This is a private comment.
Kassy post on 12/08/2017 07:50#3

Doit.im

@displeaser It's OK. Thank you for your screenshot!
Good day!
DVERTOMMEN post on 12/10/2017 10:30#4

This is a private comment.
DVERTOMMEN post on 12/10/2017 10:32#5

This is a private comment.
Kassy post on 12/12/2017 07:33#6

Doit.im

This is a private comment.
DVERTOMMEN post on 12/12/2017 13:52#7

PRO

This is a private comment.
alexxlebedev post on 12/12/2017 22:41#8

This is a private comment.
Kassy post on 12/13/2017 07:28#9

Doit.im

@alexxlebedev Thank you very much for your support!
Your Pro account has been updated, please check by refreshing your web version and manually sync your phone and desktop version.
If any further questions, please feel free to contact us.
alexxlebedev post on 12/13/2017 08:43#10

PRO

Thank you
Kassy post on 12/15/2017 07:59#11

Doit.im

@alexxlebedev You're welcome!
post on 01/03/2018 00:49#12

@Сообщение Kassy проблема с про. Все оплачено

Скриншот_20180103-034819.png
Kassy post on 01/04/2018 09:30#13

Doit.im

@ Thank you very much!
Your account has been updated, please check by refreshing your web version and manually sync your phone and desktop version.
If any further questions, please feel free to contact us.
Nice day!