refund | Help Center

refund

PRO

elzaparoli 07/06/2013 20:17

Platform:AllCompleted

Please I need a refund. There is not synchronization with google tasks in the app.
How can I apply for a full refund within 30 days of purchasing.

Thank You

Edson Luiz Zaparoli

michelle1987 post on 07/07/2013 00:54#2

PRO

@elzaparoli

Hello,

We feel so sorry to hear that. :(

Here is a term for refund.

c. Within 30 days of purchasing a Doit.im Pro, if you dislike it, or want to cancel it, or for some other reasons, we will give you a full refund. Only the Pro user who purchases a yearly subscription is allowed to apply for a refund, and once the money is refunded to you, you will no longer request a refund from the same Doit.im account. However, purchases by monthly or made through App Store & Google Play can not be refunded. If you would like to apply for a refund, please contact our support team at vip@snoworange.com and we will help you to finish the refund procedure. d. Switch between Data Zones. Each Pro account is only allowed to apply for switching to another data zone once in a year. Please contact us at vip@snoworange.com.

http://doit.im/terms

Shall you need any help or have additional questions, please feel free to contact us.

Thank you for your feedback and support.
michelle1987 post on 07/08/2013 02:45#5

PRO

@elzaparoli

We feel so sorry. You purchased the Pro account through Google Play and according to our terms, "However, purchases by monthly or made through App Store & Google Play can not be refunded".