2 big notes lost | Help Center

2 big notes lost

VictoriaSM 12/24/2017 19:14

Platform:All

2 big and Very important notes have dissapeared from the list of all notes in app. In web version they wits but in old version ( june2017)despite they were updated in dec 17. How can I found updated version?

Kassy post on 12/29/2017 17:08#1

Doit.im

Thank you very much for your feedback, @VictoriaSM!
Sorry for the late reply.
1. By saying 'notes', do you mean tasks? Do you mean two tasks disappear in web version? Or you have the right tasks in web version but two of them missed on your other platforms like phone version or desktop version?
2. If you mean the data are not synchronized in each platform, then, that is because only Pro members can enjoy the feature of auto-synchronization, while free members can synchronize but only once per 24 hours.
3. The current version on web platform work normally and we're designing the new version. And for iPhone, you may download the latest version in APP Store, while for Android, you may download the online version at https://doit.im/#download, and Pro members can also apply to join the test of the new version on Android by just informing us.

Any further questions, please feel free to contact us.
Happy New Year!