Thank you very much for your feedback, @gitong!
We've tested but not found the problem, and checked to find that your account work normally. But you still have the problem, right? We've reported the problem, trying to make it reappear and to fix it.
Nice day!
My user name gitong@gmail.com. I'm pro user. Buy i cannot login from my app. But i can login from website. Please help.
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01/03/2018 13:26#1Doit.im
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01/04/2018 07:56#2Doit.im
Could you please provide us the following info so that we may better help you:
1. Could you please provide us your OS version?
2. Did you download it from our official site: https://doit.im/#download
3. Is there any error log?
Sorry for any inconvenience caused.
Have a nice day! -
01/07/2018 08:12#3PRO
This is a private comment.
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01/08/2018 10:01#4Doit.im
@gitong Thank you very much!
Please send us your .log file under ~/Library/Containers/com.snoworange.Doitim-Mac/Data/Library/Application Support/DoitimMac.
Thank you! -
01/08/2018 17:16#5PRO
Im having the same issue. I cannot log in from my desktop app, yet can access my account online. What is going on here??
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01/09/2018 07:57#6Doit.im
@Festus Thank you very much for your feedback!
Please send us your .log file under ~/Library/Containers/com.snoworange.Doitim-Mac/Data/Library/Application Support/DoitimMac, so that we may check the problem and its cause to fix it.
Have a nice day!