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Sorry for the inconvenience caused. Your Pro account has been updated, please check by refreshing your web version and manually sync in your phone and desktop version.
Did you pay via Google Play? Could you please provide us a screenshot of your payment? Thank you!
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pro account renewal
JULIABAZH 03/09/2018 17:37
Platform:android
Hello! I paid with my bank card (VISA) for the yearly renewal of my Pro account on 23 Febraury 2018. My account info says that my Pro account expired on 24/02/2018. Apparently, my Pro account has not been renewed, in spite of the payment. Could you please fix this problem? Thanks.
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03/10/2018 02:39#1
Doit.im
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03/10/2018 09:22#2
Hello, Kassy! Yes, I paid via Google Play. Please find attached a screenshot confirming my payment (SMS from the bank). Hope it helps. Thank you for your help!
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03/12/2018 05:17#3
@JULIABAZH Thank you, JULIABAZH!
If any further problems, please feel free to contact us.
Nice day!