I paid, but my subscription is not active | Help Center

I paid, but my subscription is not active

Ihor_A 03/23/2018 03:53

Platform:All

Good day! I paid for March 20 for an annual subscription to the Pro version through the Google Play Store, but my subscription is not active.
How do I resume access to the pro version?
Screenshot in attachment file.

2018-03-23.png

Kassy post on 03/26/2018 02:35#1

Doit.im

Thank you very much for your support!
Your Pro account has been updated, please check by refreshing your web version and manually sync your phone and desktop version.
Nice day!
Ihor_A post on 03/26/2018 08:27#2

PRO

Thanks! It's all right!
Kassy post on 03/27/2018 02:29#3

Doit.im

@Ihor_A You're welcome!
Nice day!
Ihor_A post on 03/29/2019 07:38#4

The same problem again! - Please answer my request of March 27, 2019!
dchenk post on 03/29/2019 07:51#5

The same problem