I cannot sign into my Mac desktop Doit account, yet there is no problem with the webbed version | Help Center

I cannot sign into my Mac desktop Doit account, yet there is no problem with the webbed version

Festus 04/10/2018 17:26

Platform:Mac Pro

I do not understand why I cannot login to my doit.im MAC desktop account. I can log into the web version.

Frustratingly all options to message doit.im from within the program always default to Apple's MAIL service. What if you do not use this client? I'm a gmail user. Can someone please help me quickly because this has been going on for a few days now. My machine is running OS10.12.6

Kassy post on 04/13/2018 05:56#1

Doit.im

@Festus Thank you for your support!
We've checked to find that you have upgraded to Pro account.
If you still could not see the Pro status on your Mac version, please refresh your web version and manually sync your phone and desktop version.
Nice day!