Please respond ASAP. This is still not working.
I have been a user for several years, and my subscription was renewed on April 24th, 2018, but the apps (web and Mac and Android clients) are telling me I do not have pro. Please fix this immediately because I am being charged for something I don't have.
@mboyle88 Thank you very much for your support!
Sorry for the late reply.
Your Pro account has been updated, please check by refreshing your web version and manually sync your phone and desktop version.
If any further questions, please feel free to contact us.
Have a nice day!
@Kassy It's still not working on my Mac client. Anything else I need to do?
@Kassy nevermind I got it working. Had to change my password though, which was strange. Thanks.
@mboyle88 Sorry for the problem. Does it work now?