Thank you very much for your feedback!

We’ve checked your problem and processed data for you.
1. Please clean the local data using the attached script: Click the attached Doit.imDataCleaner.zip, unzip it, and run it. Input yes or y when there is a hint.
2. Then sign in again.

If still any problems after the above operation, please send us your log file so that our engineer may have a further check.
Note: The log is located under ~/Library/Containers/com.snoworange.Doitim-Mac/Data/Library/Application Support/DoitimMac

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Have a nice day!