Payment of subscription via Playstore | Help Center

Payment of subscription via Playstore

anieuwstadt 07/04/2018 18:16

Platform:All

Hi I paid via the Playstore but cannot access pro features

marculo post on 07/05/2018 21:25#1

I have paid via the playstore and cannot access the pro features as well
dmivapi post on 07/08/2018 18:52#2

so did I
Kassy post on 07/11/2018 08:43#3

Doit.im

@marculo @anieuwstadt Thank you very much for your support!
Your Pro account has been updated, please check by refreshing your web version and manually sync your phone and desktop version.
Nice day!
Kassy post on 07/11/2018 08:44#4

Doit.im

@dmivapi Thank you for your question!
Sorry that we've checked but not found the record of your payment via Google Play. If you paid with another Google account, please send it to us so that we may have a further check.
Sorry if any inconvenience caused.
Nice day!
dmivapi post on 07/12/2018 07:30#5

This is a private comment.
dmivapi post on 07/12/2018 10:22#6

@Kassy Please, return the money, that were withdrawn on google play, it's been more than 2 weeks now and still there is no Pro. I don't want to use Pro now, please return the money.
Kassy post on 07/13/2018 15:47#7

Doit.im

This is a private comment.
dmivapi post on 07/14/2018 13:55#8

PRO

@Kassy I can't find my latest post, because I wrote in several branches. But I said in it, that I simply want my money back, instead of getting a prolongation of a Pro. So, please, return the money - I am not planning for now to use Pro.
Kassy post on 01/14/2019 08:13#9

Doit.im

@dmivapi Thank you for your support!
I'm reviewing the posts in Help Center and seeing that your request not replied.
Really sorry for that.

Please provide a PayPal account so that we will pay back you.

If any further questions, please feel free to contact us.
Nice day!
Fla_971 post on 01/16/2019 11:22#10

BUONGIORNO,
HO PAGATO RINNOVO ABBONAMENTO MA NON RIESCO PIU' AD ACCEDERE DA PC.
VERIFICATE PER FAVORE
Art_Andrey_31415 post on 01/16/2019 14:36#11

This is a private comment.
Art_Andrey_31415 post on 01/16/2019 14:40#12

This is a private comment.
dmivapi post on 01/24/2019 12:29#13

PRO

@Kassy I provided Paypal account, when you wrote me an e-mail, you said, you will notify me, when you send the money - but so far I haven't received anything.
thecrosser post on 01/25/2019 23:29#14

This is a private comment.
dmivapi post on 06/12/2019 13:22#15

PRO

@dmivapi No money, no answer.
Kassy post on 06/17/2019 02:21#16

Doit.im

@thecrosser @Art_Andrey_31415 @Fla_971 Thank you for your support!
If any problem now, please feel free to contact us.