Licence error | Help Center

Licence error

petr_whiski 08/21/2018 08:31

Platform:androidVersion:4.4.9

Hi, I've paid until 2019-02-09, but program is telling me I'm not Pro version. Please, can you check it?
I can send you Google Play screenshots. Please tell me a email.

Regards, Petr V.

Kassy post on 08/26/2018 09:34#1

Doit.im

Thank you very much for your feedback!
Your Pro account has been updated, please check by refreshing your web version and manually sync your phone and desktop version.
Nice day!
JakesTreeAndTurf post on 08/27/2018 19:58#2

I have the same issue, the transaction posted to my PayPal on 8-14-2018, trans ID:41L31148993462214, but my web and mobile version both say my Pro has expired.

Please update my account asap.

Thanks!