Problem with PRO | Help Center

Problem with PRO

DmitrySD 01/31/2019 08:55

Platform:All

Hello!
Have problem with Pro version.
Payment have done 10.12.2018 with google account for a year.
Please help!

Kassy post on 01/31/2019 16:05#1

Doit.im

Thank you very much for your support!
Sorry but we've checked and not found the payment record you mentioned. Did you pay with another Google account? If yes, please tell me the payment account so that we may have a further check.
Sorry for any inconvenience caused.
Nice day!
DmitrySD post on 01/31/2019 20:15#2

This is a private comment.
DmitrySD post on 02/03/2019 10:31#3

Hello!
Could you check account from last message.
I registered in service and pay every year with same account from december 2015. It was no any problem...
Please help!