This is a private comment.
Since a couple of days I am unable to sync between the web and android app.
On android the synchronisation hangs forever.
On the web, I normally log-in via Google. I tried to do it via password and noticed that the password was flagged as "incorrect". Since my password is stored in a password manager I'm rather sure this is not true, but - just in case - I reset it to match what I had in my password manager.
Still nothing. I wanted to try logging out and logging in on the Android app, but the only option I am given is to either "sync and logout" (which doesn't work) or "lose all data and logout" (that I don't want).
I am running the app on a Galaxy Note 8 Duo fully updated. Indeed, I think (but I am *not* sure!) that the problem started when the phone updated to Android Pie.
Please help! :)
Hi, thank you for your feedback! Sorry for the late reply.
Could you please try the following steps:
First, turn off Background Restrictions/Limitations: Phone settings > Apps & Notifications > Doit.im app > Background restrictions or Background limits.
Then, disable battery limitations:
Go to Settings > Apps > Doit.im app > Advanced > Battery > Battery optimization
Change view to All apps
Search for Doit.im app
Choose Not optimized
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