Hm... it`s quite annoying to continue with doit without pro version guys. It slows me down and I would like to solve this issue asap. Besides, 2 days without any feedback looks a bit weird for me. Is Doit.im still supported at all or should I take care of another software as a replacement?
Renew subscription issue
DiazBW 04/15/2019 08:23
Platform:android
Hi, I`ve got a message about the impossibility to use Pro functionality like the desktop app, subtasks etc. According to my account status into the mobile application, pro expires on 26th of February 2019. But I`ve already renewed my google store subscription on the 25th of December 2018 (got payment confirmation sms) and it said that it is active until the 26th of December 2019.
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04/17/2019 04:19#1
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04/19/2019 05:15#2
WTF? Is there any support at all? What`s the point to have a pro version in such case? It is barely acceptable to wait for a week with not working task-management application. It`s not even possible to apply new subscription just to avoid productivity degradation. Any feedback?
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05/30/2019 07:29#3
Doit.im
Thank you very much for your support! Really sorry for the late reply!
Your Pro account has been updated, please check by refreshing your web version and manually sync your phone and desktop version. And we've offered you one extra month of Pro account for free.
If any further questions, please feel free to contact us.
Have a nice day!