Discrepancy in the messaging | Help Center

Discrepancy in the messaging

PRO

andreamoro 07/24/2013 10:42

Platform:AllCompleted

Hello there,

please have a look at the attachment.

AS you can see there is a discrepancy on the messaging used. I created a task scheduled for monday that I wasn't able to complete. However, when I enter in the details, I see the scheduled date as in Today. This is very confusing. You should include a new message (not selectable by the user) that say "due on" to remark the fact a task has failed to match the delivery.

Thanks
Andrea

Screen Shot 2013-07-24 at 08.04.58.png

michelle1987 post on 07/25/2013 07:05#3

PRO

@andreamoro

Now, overdue tasks are shown in Today box. In Doit.im, a task can have both Start time and Deadline. For example, a task can start today but finish tomorrow. When tomorrow comes, it still stays in Today box. As long as you complete it before the deadline (tomorrow) as planed, it is regarded as a quite reasonable behavior.

So here, we will consider adding a message when the task's deadline passes, not its start time.

Shall you need any help or have additional questions, please feel free to contact us.

Thank you for your support.
andreamoro post on 07/26/2013 08:54#4

PRO

I think you missed the point.

I do appreciate you point and I agree with you by saying it's fair for a due task to stay in the Today box. However, at least in the summary page (the one where all listings appear) the task shows Mon, because that's was the date when the task should have been completed.

This is not happening for the Task detail that shows "Today 22/07". At the time I generated the screenshot it was Wed the 24 ... and the fact that it was still saying "Today" was confusing. It should have said " due on 22/07 ".

Don't you agree?
michelle1987 post on 07/26/2013 14:23#5

PRO

@andreamoro

We will consider improving it.

Thank you for your support.