how come I see a latest post by michelle1987 but no reply?
Can't log in
PRO
Deedubau 07/25/2013 23:34
Platform:WindowsVersion:1.5.9
I can't log in fine with another windows account but on mine is says "The specified locale is not supported on this operating system. [LCID = -1] Any suggestions?
-
07/26/2013 02:55#2
-
07/26/2013 03:40#3
PRO
@Deedubau
Hello,
Could you please take a screenshot of the message and send it to us?
Is it your first time to meet this issue? Have you ever successfully logged into the Windows app?
Sorry for any inconvenience. -
07/26/2013 05:23#4
-
07/26/2013 07:58#8
@Deedubau
In your sync log, we found that the version number you are using now is 1.5.3. Please uninstall it and then install the latest version 1.5.9 to have a try. https://www.dropbox.com/s/xotcdtzi2fw1lo3/doit.im.windows.1.5.9.zip
In addition, the sync log you gave us is on March 15. Could you please give us the latest sync log?
we apologize for the inconvenience. -
07/27/2013 00:52#9
sorry, it worked before but march 15th is the day it stopped working. And it looks like i do have the latest version installed
-
07/27/2013 02:17#10
@Deedubau
We'll look into it ASAP. Sorry for any inconvenience.