JellyBean 4.3 Update - Very Bad Performance | Help Center

JellyBean 4.3 Update - Very Bad Performance

PRO

wassim 07/27/2013 10:46

Platform:androidCompleted

Hi DoIt.Im Team,

Yesterday Google officially launched the new version of Android JellyBean 4.3.

Since my phone is Google Nexus 4, I was the first to get this version (HTC & Samsung will start receiving the udpates starting next week).

So after my phone was successfully updated, DoIt.Im because REALLY SLOW! The performance is really bad.

If I open the menu, it will take around 1.5 seconds to respond. The same happens when I want to create/edit a task, mark task as complete or when I hit the "Sync" button it takes much longer too and I almost can't see the animation.

I tried restarting my phone several times with no luck, and even tried with Safe-Mode too!

For your information, Nexus 4 is one of the best smartphones so far and has 2GB of RAM, so I assume the behavior will be worst on other phones when they get the update from Google.

Can you please work on resolving this issue as soon as possible?

Thanks.

michelle1987 post on 07/27/2013 13:31#2

PRO

@wassim

We'll look into it ASAP. If there is any progress,. we'll let you know immediately.

Sorry for any inconvenience.
michelle1987 post on 07/27/2013 14:59#3

PRO

@wassim

Is it so slow each time you open the edit/add page?
wassim post on 07/27/2013 16:49#4

PRO

@michelle1987

Yes it is slow every time I launch it. Not only adding tasks is slow, but all the functions of the App are very slow.

All other Apps on my smartphone work perfectly.

Thanks
michelle1987 post on 07/28/2013 01:46#5

PRO

@wassim

We will soon do a research on the new Android system version (4.3) and try to optimize our program on that system.

We apologize for the inconvenience caused.
wassim post on 07/29/2013 13:26#6

PRO

@michelle1987

I am not benefiting from the Mobile App right now and solely relying on the web app. I always used the Mobile App for easy of access and the great "Sync" feature.

The performance of the App is really awful. Will you guys extend my membership for the days when I didn't use the App after fixing it?
I don't know how long it will take you to fix the issue, but I expect you to extend my membership after the issue is resolved for the days when the App was malfunctioning.

Please let me know. Thanks.
michelle1987 post on 07/30/2013 02:12#9

PRO

@wassim

Android 4.3 was released on July 25 (UTC +8). When we release the new fix version, we will extend your membership for the days from the release of Android 4.3 (July 25) to the release of our fix version.

We apologize for the inconvenience.
michelle1987 post on 07/30/2013 03:46#10

PRO

@wassim

Our developer made a custom version for you. Please please install it to your device after uninstalling the previous one.
https://www.dropbox.com/s/axew05ei4a6ufzj/DoitInternational0730.apk

If the problem you reported above still exists, please feel free to let us know.

We are so sorry for the inconvenience that caused to you.
wassim post on 07/30/2013 05:32#11

PRO

@michelle1987

Wow! You guys are truly amazing. I appreciate the hard efforts you're putting on the system.

I just installed the new version from DropBox on the link above. I hereby confirm that the new version is super fast. Even much faster before JellyBean 4.3 update.

You guys should put this on the Play Store. Please let me know when you officially release it so I can download it from the Play Store and benefit from Push Notifications when a new version is made public in the future.

Thanks again DoIt.Im team. I am very happy with the service and support.

Wassim
michelle1987 post on 07/30/2013 09:54#12

PRO

@wassim

We will try to release it ASAP.

Thank you for your patience.
schristianlim post on 08/01/2013 07:28#13

PRO

@Michelle 1987

I'm a very new member and just signed up and loving the whole application on all platforms. You have done a great job.

I to had exactly the same issue as above and downloaded the apk. For me it is still not as fast as the iPhone and still stalls a little but a massive improvement on where it was and amazing seeing how fast you did it.

Look forward to the full release and a new member signing up is really reassuring
michelle1987 post on 08/01/2013 09:04#14

PRO

@schristianlim

Hello,

Even previously the Android app was not as fast as the iPhone app. In the future, We will go on optimizing the Android app.

Shall you need any other help or have additional questions, please do not hesitate to contact us.

Thanks for your support on Doit.im.
michelle1987 post on 08/01/2013 10:14#15

PRO

@wassim

We released it. Please update to have a try.
http://enblog.doit.im/post/57053406883/doit-im-for-android-3-9-12-release-notes

If you need any further help, just do not hesitate to contact us.
wassim post on 08/01/2013 15:05#16

PRO

@michelle1987

Thanks a lot. I just updated from the Play Store.

Works like a charm.
michelle1987 post on 08/02/2013 02:51#17

PRO

This is a private comment.
wassim post on 08/02/2013 09:04#18

PRO

This is a private comment.
michelle1987 post on 08/02/2013 09:07#19

PRO

This is a private comment.