Change email and username | Help Center

Change email and username

PRO

junie 08/06/2013 04:15

Platform:AllCompleted

Can you help me change my registered email and username?
I have just signed up for one year of pro membership. So I can't delete my account and create new account.
I hop you can manually change my registered email and username.

New Email: goya@mocapot.com
New Username: goyapot

Kind regards

michelle1987 post on 08/06/2013 07:19#1

PRO

@junie

We would like to. But before we do it, could you please let us know if there are any contacts in your Doit.im? If there are, please delete them first and then we will immediately help you change your registered email and username.

Thanks for your support on Doit.im.
michelle1987 post on 08/07/2013 02:00#3

PRO

@junie

If you do not care your old data very much, you may delete your old account and register a new one. Then we can help you move Pro to your new account. Is that Ok?

Thank you for your feedback and support.
junie post on 08/07/2013 07:41#4

PRO

@michelle1987 Ok. I created new account. Username is the "goyapot". Thanks.
michelle1987 post on 08/07/2013 10:01#5

PRO

@junie

We added your previous Pro your new account, goyapot. Please check it now.

Shall you need any other help or have additional questions, please do not hesitate to contact us.

Thanks for your support.