Windows version won't start | Help Center

Windows version won't start

PRO

Armistead 04/12/2013 13:18

Platform:WindowsVersion:1.5.5Completed

I downloaded and installed the latest Windows version on my computer. I am running Windows 7, 64-bit. The program initially loaded okay, but after I closed it out and tried to restart it by double clicking on the icon, nothing happens -- no error message or anything. It simply will not start.

I have all of the latest Windows updates.

-David

Armistead post on 04/12/2013 16:16#1

PRO

I have noticed that when I either close out the program or simple try to reduce it down, it will not reopen. I have also noticed that there is a Doit icon in the system tray that appears upon opening the program. It remains there even after I have closed the program. If I right-click on the system tray icon and select close, then it goes away. If I NOW try to start the program by double-clicking on the icon on the desktop, the program opens just fine.
michelle1987 post on 04/13/2013 03:06#2

PRO

Clicking the "X" icon at the top right corner of the main menu just makes the windows app running in the background. At this time, click the Doit.im icon the system tray, not on the desktop, and it will appear again. Because it is not completely closed.

If you want to close the app, just as you said above, right click on the Doit icon in the system tray, by which you can completely the app and it will not run in the background. To reopen it, double click the Doit.im icon on the desktop.

Please feel free to contact us if you have more questions about it.

Thank you for your feedback and support.