iPhone app crashing | Help Center

iPhone app crashing

PRO

gustamo 08/21/2013 10:42

Platform:iPhoneVersion:3.9.11Completed

Hi,
The software is crashing when opening, after 20 seconds.
It gets to show the number of tasks on the icon, though (today I have 118).
Tried to restart the iphone, close all tasks, put on airplane mode, switched the network off/on, but didn't work.

My iPhone is 3GS, iOs 6.1.3 (10B329). I have the latest version of Doit.im software from Apple Store.

Regards
Gustavo Moreira

michelle1987 post on 08/22/2013 09:22#2

PRO

@gustamo

Do you have lots of tasks with reminders or whole repeated tasks (which exist in Scheduled)?

We find that if there are so many similar tasks in the app, it will behave slowly and even directly crash.

Sorry for any inconvenience.
gustamo post on 08/22/2013 10:46#3

PRO

@michelle1987 I have a lot of repeated (scheduled) tasks on habit messages, for things that I must rembember every day or every week. I just have a few reminders, though. I've reinstalled the app and eventually it worked, but will probably crash in the future. Is there any other action I could take to avoid this? Any configuration on the iPhone itself, or on the way I create the tasks?
michelle1987 post on 08/23/2013 01:32#4

PRO

@gustamo

We will attempt to solve it in the next new version.

So sorry for the inconvenience that caused to you.
michelle1987 post on 09/18/2013 03:45#6

PRO

@gustamo

Sorry for my late reply.

Please now update to the latest version for iOS 3.9.12 to have a try.
http://enblog.doit.im/post/61560614116/doit-im-for-ios-3-9-12-release-notes

If you have further problems about it, please feel free to let us know.