unable to Link to Google calendar | Help Center

unable to Link to Google calendar

PRO

egllano 09/04/2013 17:45

Platform:WebCompleted

Dear support,

I'm trying to use the "Two-way Sync between Doit.im and Google Cal" feature in Preferences - Account info.

1.- After clicking the "Link to Google calendar" button a new window appear (https://accounts.google.com/o/oauth2/auth?scope=https://www.googleapis.com/auth/calendar&response_type=code&redirect_uri=https://i.doit.im/google/callback/calendar&access_type=offline&client_id=998284521241.apps.googleusercontent.com&hl=es&from_login=1&as=351c30dc7b03509a&pli=1) to confirm the access of Doit to my Google calendar.
2.- After confirmation, the Doit Login page appear (?https://i.doit.im/signin?original=https%3A%2F%2Fi.doit.im%2Fgoogle%2Fcallback%2Fcalendar)
3.- After loging a third page appear (https://i.doit.im/google/callback/calendar) but this one in blank and nothing seems to be done :(

Please help.

Thank you,
Enrique

michelle1987 post on 09/05/2013 07:59#3

PRO

@egllano

Hello,

Could you please now link to Google Cal to have a try? Before you do it, please make sure that you can visit Google Cal normally.

Sorry for any inconvenience.
egllano post on 09/06/2013 11:39#4

PRO

Hello,

I finally did ii, but only using IE, with Chrome I'm still getting the same error.

Thanks in any case,
Enrique
michelle1987 post on 09/07/2013 04:30#5

PRO

@egllano

Hello,

Do you mean that you've successfully linked to Google Cal on IE? If so, when you log into Doit.im on Chrome, in Preferences - Account Info, it should show you that your Doit.im now is linked to Google Cal. There is no need to unlink it and then relink to Google Cal on Chrome.

And according to you description, do you mean that you unlink and relink to Google Caland then still get the same issue?
michelle1987 post on 09/09/2013 09:05#6

PRO

@egllano

Hello,

We checked and found that your Doit.im account has been successfully linked to Google Cal. Does the sync between Doit.im and Google Cal work fine? And as for the issue on Chrome, we will go on tracking it. Did you install any plug-in that may block the pop-up?

We apology the inconvenience that caused to you.
egllano post on 09/11/2013 09:16#7

PRO

Hello,

Sorry for the delay in my answer.

The sync seems to be working fine.

regarding the Chrome issue, I configured Chrome to block pop-ups, but I'm not sure if that could be the problem as all the url listed above are shown in a second window different from the Do.it main window.

Thank you,
Enrique
michelle1987 post on 09/11/2013 10:31#8

PRO

@egllano

Hello,

You may relieve the block on Chrome to have a try. And we will go on tracking this issue. If you have any more info, please feel free to let us know.

We feel so sorry for the inconvenience that caused to you.
michelle1987 post on 09/22/2013 07:31#9

PRO

@egllano

If you have further problems about it, please restart a new ticket.

Thanks for your feedback and support.